There are a couple of awesome technical web sites out there that I wanted to make sure you had in your favorites.

The LANDesk support guys (and gals) have a new community site for customers that has a lot of great information for break fixes and some good general how too's

http://community.landesk.com/support/index.jspa?showFeatureTour=false.

Another great site to find info on scripts, information analysis etc is http://www.droppedpackets.org/.  This site is moderated by LANDesk field engineers and as you know these guys are sharp!

You need to register for community but it is painless, for dropped packets you don't have to be a "member" to view but to ask questions etc you will.  Take a couple of minutes and check it out.  For you that have been known to work on a problem late at night,,,you will be glad you did!

Enjoy!

-Susie