LANDesk Releases Latest Version of Service Desk - Version 7.2.3

New Dashboard Capability

One highlighted feature introduced in this release is the new dashboard capability that allows users to display and monitor key metrics on their main console in an easy-to-understand graphical format. Sample metrics include:

  • The number of incidents raised during a working period
  • The number of change requests made
  • Progress against goals

The new dashboard information helps users make better, more informed business and operational decisions based on real-time information.

 

What did you think of this article?




Trackbacks
  • No trackbacks exist for this post.
Comments
  • No comments exist for this post.
Leave a comment

Submitted comments are subject to moderation before being displayed.

 Enter the above security code (required)

 Name (required)

 Email (will not be published) (required)

Your comment is 0 characters limited to 3000 characters.