Intuitive and easy to use, LANDesk Service Desk also has all the expected call logging
functionality and much more, freeing up support staff from incident administration so they can
focus their time more effectively.

LANDesk® Service Desk combines ITIL-verified, process-driven incident, problem, and change and configuration management, in a single touch point.

Enabling you too:

• Deliver cost-effective, quality IT services 
• Improve resolution rates and minimize recurring incidents
• Enforce standardization and enable process automation with a configurable process engine
• Support best practices such as ITIL
• Gain clarity and control over service levels 
• Provide effective management reporting
• Seamlessly integrate with leading enterprise management systems—including LANDesk^® Management Suite
• Extend best-practice processes and workflows to other parts of the business

Join us to see LANDesk Service Desk webinar on May25th at 2pm where we will show you how to significantly drop your response times and to discuss the advantages of creating a results-oriented service desk.

LANDesk Service Desk is PinkVERIFY™ certified for ITIL v2 and ITIL v3 support, including all 14 certification processes that make up ITIL v3. With strong self service integration, graphical dashboard, customer satisfaction tracking, and service levels. 

To register for our upcoming webinar please follow this link:

http://www.ldms.com/Company/events/service_Desk/landesk_service_desk_0525_form.html

Or if you would like to arrange a demonstration for another day or time, please email us

Have a great weekend!

Susie