Network America's Blog

Chrome is Ready for Business

Mark — Wed, 15 Dec 2010 21:23:59 GMT

Google announced today that Chrome offers controls that enable IT administrators to easily configure and deploy the browser on Windows, Mac, and Linux according to their business requirements. They’ve created an MSI installer that enables businesses who use standard deployment tools to install Chrome for all their managed users. They’ve also added support for managed group policy with a list of policies and a set of templates that allow administrators to easily customize browser settings to manage security and privacy.

LANDesk Gateway and Macs

Andy — Wed, 18 Aug 2010 16:14:36 GMT

LANDesk is working to give the Mac users the same abilities as the Windows users in LANDesk Management Suite . In SP1 LANDesk made some really great changes, one of which is the ability to Remote Control the Mac’s via the LANDesk Management Gateway.

The process is easy, once the agent is updated;

· Run the LANDesk Management Gateway.app in the /applications/utilities folder

· The LANDesk Management Gateway dialog box appears, unlock it,

· Enter in you Domain name,

· Enter a LANDesk Management Suite user and password in the boxes. Remember not a Gateway user.

· Press the test button, you should see the test log box appear letting you know it connected successfully,

· Next press the Request button, the Broker Configuration dialog box will appear letting you know the update was successful.

The Mac is now configured for the Gateway. Open the Management Suite Console, select the Mac from the All Devices list, right click and select Remote Control via the Management Gateway. Once you logon in to the Gateway Console you should see you Mac in the Start Connection list, select it and connect.

That’s all there is to it, quick and simple.

Andy

LANDesk Firewall

Andy — Fri, 30 Jul 2010 11:04:40 GMT

All too often organizations think of a firewall as a single tool instead of a strategy. Many use perimeter firewalls as the only protection for their environment. However a single solution of a perimeter firewall solution is insufficient. Even if your environment only had PCs and Servers, what about the Smart Phones that connect to the Internet while they are in your office???

Many IT staff just doesn’t want to mess with local firewalls on PCs and laptops because they are just too hard to manage. Each firewall needs to be configured individual, the end user can turn it off, there is no central management, and the list goes on of why a firewall isn’t used.

With the LANDesk Firewall the IT staff can centrally manage one or thousands of firewalls on PCs and laptops. Do you need different configurations? Sales will need different settings from the Executives who will need different settings from Accounting and on and on. The centrally managed LANDesk Firewall can easily manage multiple configurations. Additionally if the IT Staff needs to make a change, the need to personally visit the device is no longer needed; all the IT staff needs to do is make the firewall changes, then schedule the update to the devices.

Whether you use the LANDesk or Windows Firewall the LANDesk agent is the place to start, just put a check in the box, and then update the agents. The LANDesk Firewall can be used it on Windows XP, Vista, 7, Server 2003 and Server 2008. Some of the key features are:

· Automatic / Background switching

· “Learn” allowing current configurations and trusted applications to continue to run

· Allow or Deny access to in and / or out bound applications

· Allow or Deny access to in and / or out bond ports

· Ability to lean and trust “current” subnet (rather than the administrator having to enumerate each machine’s subnet)

· Log Firewall violations

· Settings and Configurations can be integrated into the Agent Configuration, and can lock-down the client User Interface

· All of the Core Server’s trusted networks are automatically added to the list of trusted IP ranges.

Location-Awareness has got to be one of the coolest features with the LANDesk Firewall. Inside your office your IT staff has strong defenses to protect the user’s device, so you can relax the local firewall settings. But what happens when the Sales associate travels? Without any action by the IT staff or the end users Location-Awareness knows it’s no longer attached to a trusted network and turns up the security features to protect the device.

The bottom line is we need to protect the devices that connect to networks or the Internet. The LANDesk Firewall is a strong start for complete Endpoint Security. Take a look at it, if you have any questions let me know.

Andy

Working thru the challenges of Service Desk Optimization

Mark — Fri, 18 Jun 2010 17:43:06 GMT

Tampa Florida Seminar

Achieve the next milestone...Aligning IT business management processes requires transforming rough objectives into strategic, measurable goals. How do you close the gap to realize quantitative success?

Join Network America & LANDesk Software for the IT Business Management Workshop - to learn, share and adopt effective service management for your company. LANDesk, an award-winning leader in enterprise management software, will be sharing the proven framework for aligning business and best practices for IT Service Management.

Discussion Topics Include:

»	How to assess your organization's current state and capabilities regarding ITBM maturity
»	Develop a roadmap by utilizing the ITBM model to help you identify the challenges, goals and quantifiable measurements
»	Controlling IT costs during adoption of each stage
»	Creating timelines for Implementing best practices and strategies at the right pace for your organization
»	Using success metrics to prove ROI

Event Information:

July 15, 2010
11 am - 2pm EST
Maggiano's at Westshore Mall
Tampa, Florida

Please RSVP as seating is limited, please follow this link to register: http://www.ldms.com/company/events/service_desk_optimization/itbm_workshop_form.html

LANDesk Service Desk combines ITIL-verified, process-driven incident, problem, and change and configuration management, in a single touch point. With Pink Verify in 14 Processes, LANDesk Service Desk delivers out-of-the-box, configurable solutions that enable you to integrate with existing enterprise management systems and introduce process automation to move from a reactive state to a controlled, service-oriented approach that results in IT business alignment. Its flexible, modular Maturity Model approach enables you to implement the solution at your own pace and according to your current status and goals.

Look forward to seeing you next month,

Mark M. NAI

Certified LANDesk Service Desk Product Expert

Washington D.C. Area - Asset Management Workshop 6/23/2010 Sponsored by LANDesk Software & Network America

Susie — Fri, 11 Jun 2010 15:37:49 GMT

Is your organization prepared for a detailed audit? Creating and implementing an effective asset management strategy ensures that your business gets the most from your IT investments.

Discussion Topics will include:

»	How to assess your organization's current state and capabilities regarding Software Asset Management (SAM) - SAM Evaluation Scorecard to be completed during workshop
»	Applying ITAM Best Practice
»	Developing a roadmap and a financial business case to support your IT Asset Management initiatives and prove ROI
»	Controlling IT asset costs from procurement to deployment to retirement
»	Acquiring up-to-date asset information to maximize business productivity, help better negotiate contracts and avoid over-purchasing
»	Using success metrics to prove ROI

Who should attend: This workshop is a business-oriented discussions that address topics of interest to Information Technology decision makers, Compliance, Procurement and Supply Chain Management, Corporate Finance, Human Resources and Legal Council.

When: Wednesday June 23 from 11:00 AM– 2:00 PM EST, Lunch will be provided.

RSVP: To keep the executive workshop interactive and intimate, seating is limited, so register as soon as possible.

http://www.ldms.com/company/events/executive_overview/asset_management_workshop_form.html

For more information or questions please email us @

Have a great weekend!

Susie

LANDesk Service Desk - Outstanding IT support services

Susie — Fri, 07 May 2010 14:24:17 GMT

Intuitive and easy to use, LANDesk Service Desk also has all the expected call logging
functionality and much more, freeing up support staff from incident administration so they can
focus their time more effectively.

LANDesk® Service Desk combines ITIL-verified, process-driven incident, problem, and change and configuration management, in a single touch point.

Enabling you too:

Deliver cost-effective, quality IT services
Improve resolution rates and minimize recurring incidents
Enforce standardization and enable process automation with a configurable process engine
Support best practices such as ITIL
Gain clarity and control over service levels
Provide effective management reporting
Seamlessly integrate with leading enterprise management systems—including LANDesk^® Management Suite
Extend best-practice processes and workflows to other parts of the business

Join us to see LANDesk Service Desk webinar on May25th at 2pm where we will show you how to significantly drop your response times and to discuss the advantages of creating a results-oriented service desk.

LANDesk Service Desk is PinkVERIFY™ certified for ITIL v2 and ITIL v3 support, including all 14 certification processes that make up ITIL v3. With strong self service integration, graphical dashboard, customer satisfaction tracking, and service levels.

To register for our upcoming webinar please follow this link:

http://www.ldms.com/Company/events/service_Desk/landesk_service_desk_0525_form.html

Or if you would like to arrange a demonstration for another day or time, please email us

Have a great weekend!

Susie

Service Pack 4 (SP4) for LDMS/LDSS 8.8 Release

Susie — Fri, 30 Apr 2010 20:22:57 GMT

SP4 for LANDesk Management Suite and LANDesk Security Suite 8.8 is scheduled for release April 30, 2010. Key features include:

Client support for Windows 7 (32- and 64-bit)
Hot patches for 8.8 discovered since SP3
OSD/provisioning support for Windows 7
Client support for Windows Server 2008 R2
Intel AMT 6.0 support
AV engine (SDK 8) support for 8.8
Client support for Mac OS X Snow Leopard (10.6) (originally released February 19, 2010)
Buffer overflow protection for HIPS

A detailed list of features and fixes will be available April 30 in a readme document at http://community.landesk.com/support/docs/DOC-1001.

For more information on LANDesk please contact us at .

Or join us for an online demo to see Management Suite in action on May 19th, LANDesk Management Suite webinar

Have a great weekend!

Susie

Iron Man 2 See it first in Orlando, Florida sponsored by LANDesk

Susie — Fri, 30 Apr 2010 17:39:01 GMT

Please join us for an informative Windows 7 migration seminar and private movie screening of Iron Man 2 on Friday, May 7^th at the Plaza Cinema Café in Orlando.

Discussion Topics Include:

» Inventory Reporting Techniques for Business Intelligence

» Evaluating System Readiness - Including Hardware and Application Compatibility

» Imaging for Multiple Hardware Platform

» Operating System Migration and Deployment Techniques - Reduce Down-Time and Maintain User Settings

Immediately after the seminar, you're invited to stay for a private screening of the movie, Iron Man 2. Breakfast and concessions will be provided for all attendees.

Registration is required

To sign-up visit: http://www.ldms.com/Company/events.html

LANDesk: Create custom software patches or vulnerability definitions

Susie — Mon, 26 Apr 2010 15:22:27 GMT

Let’s take a peek into creating custom (or user-defined) definitions, complete with custom detection rules, associated patch files, and special additional commands to ensure successful remediation of those highly used but unique applications. This tool is located in the Patch and Compliance section of the LANDesk Security and Compliance module.

Vulnerability definitions consist of a unique ID, title; publish date, language, and other identifying information, as well as the detection rules that tell the security scanner what to look for on the target devices. Detection rules define the specific platform, application, file, or registry conditions that the security scanner checks for in order to detect the vulnerability (or just about practically ANY system condition or status) on scanned devices.

Custom vulnerability definitions are a powerful, flexible tool that lets you implement an additional, proprietary level of patch security on your environment. Suppose you use a homegrown in-house application that needs to be updated. Using custom definitions, it assesses the system configurations, checks for specific file and registry settings, and deploys application updates.

Custom definitions don't necessarily have to perform remediation actions (deploying and installing patch files). If the custom definition is defined with a Detect Only detection rule or rules the security scanner looks at target devices and simply reports back the devices where the rule's prescribed condition (i.e., vulnerability) is found. For example, you can write a custom “Detect Only” rule for the security scanner to check managed devices for the following:

· Application existence

· File existence

· File version

· File location

· File date

· Registry setting

· And more...

To learn more about LANDesk Management Suite, join us for a webinar on May 19^th.

LANDesk Patch Manager and its little-known feature, Process Manager

Andy — Fri, 16 Apr 2010 18:31:37 GMT

LANDesk’s Security Suite V9 offers you greater flexibility with Endpoint Security, patching and automation to take some of the headaches away from managing the patching of the PCs and OS.

Unlike WSUS, which only covers security updates for Microsoft applications, LANDesk Patch Manager provides additional software patch management for other applications such as Adobe.

Let’s take a quick look at Patch Manager. Traditionally, you’ll schedule the download of patches and updates for Microsoft, Adobe, Mozilla, Yahoo, etc.. Once you have the definitions downloaded, you’ll scan the PCs to find out that they need. Next you’ll push the patches to the PCs and set the patches to autofix. Autofix will patch the PCs as it finds the missing patches, during the vulnerability scan. This is a sound and simple process of keeping your PCs up to date.

However…

There is an often over looked process in LANDesk Patch Manager that lets you automate software patch management. LANDesk Process Manager for Patch lets you configure a workflow that:

• Alerts when the patches are available and/or downloaded

• Tracking and audit trails of all of the events

• Processes to speed the approvals and deployment

• Testing and notifications of successes/failures

• Deployment to configurations

To see more of LANDesk Security Suite and its protection capabilities, join us on May 13th at 2pm EST for a free online webinar.

An Engineer's Insight – Take control of your memory to speed up your log-on

Andy — Tue, 06 Apr 2010 19:20:00 GMT

Information on LANDesk Management Suite (LDMS)
LANDesk Management Suite - gives you all the control you need—no matter how big or diverse your environment—to address IT concerns in the 21st century. It enables you to discover devices in your network and store information on its configurations, OS, processor speed, installed memory, hard drive capacity, loaded applications, and more in a central database that provides powerful reporting functionality.

However, LDMS can run into issues with other applications that use too much memory at log-on. This LANDesk technical blog is provided by Network America, a certified platinum services and solutions partner for 13 consecutive years. If you have questions on this information or other error messages, please contact us at 877.624.8311.

"All Required Services have not started" - If you haven't seen this error message or this one - "Not all required services have started. If you have just rebooted, please wait a few minutes" - consider yourself lucky. These messages are caused by the boot-up resource hogs, AMP, Java, Anti-Virus and other applications. However there are a few things that can be done to minimize nuisance messages:

1. Make sure the server exceeds the minimum requirements for the size of your environment.

2. If your server is "memory-challenged," you can make it run more efficiently and reduce the time AMP, Java and the others need to finish their start-up:

· Check the SQL port - the default LANDesk port is 1433

· Click "Start" > "Programs" > "Microsoft SQL Server" > "Configuration Tools" > "SQL Server Configuration Manager"

· Open SQL Server Network Configuration and click "Protocols for LDMSDATA"

· In the right hand pane, double-click TCP/IP, and go to the IP Addresses Tab

· Scroll down and find the value for TCP Dynamic Ports. This will show the SQL port. If it is not using 1433, change it.

· Stop and start the SQL service to complete the change.

This will help with the console logon and it will also help when you configure the Jaspersoft iReport tool for reporting.

3. Uninstall the Internet Explorer Enhanced Security Configuration as this will decrease the time it takes to log on.

4. If you have a firewall enabled, turn it off. However, if you have to have it turned on, then make sure AMP can communicate on port 8092. From a web browser, enter https://YourCoreServer:8092. You should see Error 404 – Not Found, as well as a list of LANDesk files. For example:

· https://YourCoreServer:8092/LicensingService

· https://YourCoreServer:8092/ampquarts

This way, you know that it is communicating via port 8092.

Easily Migrate to Windows 7 using LANDesk

Susie — Fri, 11 Dec 2009 15:17:01 GMT

There is so much activity and excitement this time of year!

The holidays are approaching…(quickly)
LANDesk Software is releasing v9 next week……(December 17th to be exact)
And yet another birthday for XP???

XP has just celebrated its eight birthday (wow) and 72% of enterprises didn’t migrate to Vista, (according to Forrester Research).

With the hardware vendors no longer writing XP drivers, and XP Support ending summer of 2010….

You know you will be tasked to migrate next year….

How are you going to migrate all your XP systems to Windows 7?
More importantly how are you going to do it quickly without breaking your network?
Over the years how many hardware platforms do you have…?(do you have to guess on that one?)
And your end-users wants maintain their data during the migration…

Allow us to introduce you to LANDesk Management Suite v9!

With LANDesk v9 you can manage all aspects of a Windows 7 migration including planning, implementation, migration, and validation. It includes system readiness reports, it supports heterogeneous environments, it checks application compatibility, maintains existing user data, and best of all it will cut costs!

Email or call the NAI team today for more information on LANDesk Management Suite, let us help take the future headaches out of your migration plans so you can enjoy you holidays!

Take care,

Susie

Getting Ready for LANDesk 9

Susie — Fri, 20 Nov 2009 22:01:21 GMT

Network America has been a long time LANDesk Platinum Expert Solutions Provider and has seen new versions come and go. But with less than 30 days before LANDesk releases v9 for Management Suite and Security Suite, (26 days to be exact) we are as excited about the new capabilities in LANDesk 9 as the upcoming holidays!

Here are some highlights in the upcoming release:

• All new interface in LANDesk Management Suite that allows for different views depending on your responsibilities (license administrators can view it from a license perspective, and
managers can take an organizational or group perspective)
• The personal firewall available in LANDesk Security Suite
• And my personal favorite - the new reporting engine!

But to sum it all up, whether you’re looking for best methods to migrate to Windows 7, tracking your licenses you own or - equally important are actually using, or you need a better way to protect your endpoints, LANDesk 9 solves all of these needs and more.

While we are waiting for the upcoming release, now is the time to plan for your upgrade. Whether you are running an older version or haven’t rebuilt your Core Server in awhile, call or visit us today at www.ldms.com, to set up your no-obligation systems management review. Network America is offering custom upgrade and tune-up packages to help you easily upgrade to LANDesk 9 AND enjoy your holidays.

If you have any questions about upgrading, utilizing all of the new features, enhancing your ROI or reviewing the latest best practices, contact us to discuss how we can help you!

Wishing you and your family a wonderful Thanksgiving Holiday,

My best,

Susie

LANDesk Refined to the 9th Degree – Coming December 17th

Susie — Wed, 11 Nov 2009 20:41:59 GMT

LANDesk Software announced this week the much anticipated release of version 9 for the award winning products, LANDesk Management Suite & LANDesk Security Suite that will be available on December 17th.

As we count down to the release here are just some of the new enhancements;

LANDesk Management Suite v9:

An all-new interface—Users can now see and manage data in ways that meet their singular needs: IT administrators can view the network from a product perspective, license administrators can view it from a license perspective, and managers can take an organizational or group perspective.

Software normalization and inventory data improvements—Filter inventory data through a system with information on thousands of products and manufacturers. Obtain more accurate product and file recognition with normalized data that can be leveraged by LANDesk^® Asset Lifecycle Manager.

Dynamic products—Simplify asset management with version wildcarding that lets you merge multiple product versions into a single, dynamic product

Return on investment (ROI) reports—Obtain the information you need to manage licenses more wisely and reduce license costs. Additional reports help decrease the likelihood of being audited—as well as avoid being stuck with major fees in the event you are.

LANDesk Security Suite v9:

Layered security that includes a personal firewall—Ensure increased system protection and dramatically reduce the potential for effective system attacks.

Industry-leading antivirus solutions—Get amazingly fast response time to new threats, as well as a high level of detection and proactive protection.

Unparalleled remediation using a single agent—Simply and efficiently manage new devices currently not managed by the system.

Location-aware policies—Preserve productivity and reduce the chance of data loss and infection with dynamic policies that adjust security settings—including application control, anti-malware configuration, and removable storage restrictions—based on the environment a selected machine is in.

The ability to view all security activities in a single console—Increase productivity and reduce the amount of effort required to monitor all security activities on the network.

USB encryption policies—Create flexible policies that control usage of mass storage devices and make them read-only, block them entirely, or force encryption.

Compliance standards assessments—Assess and enforce alignment with compliance standards such as Payment Card Industry Data Security Standards (PCI DSS), SANS, National Institute of Standards and Technology (NIST), National Security Agency (NSA), Federal Information Security Management Act (FISMA).

Stay tuned to Network America’s v9 countdown on www.ldms.com for more information as it becomes available.

But more importantly the Network America team would like to send out our heartfelt thanks to all Veterans for your service.

Susie

LANDesk Management Suite Full System’s Management Unmasked

Susie — Fri, 30 Oct 2009 14:54:14 GMT

In this day of cutting overhead and reducing costs, could you be suffering from IT infrastructure overload? Too many tools, agents, databases from various vendors managing several maintenance and support agreements?

Why not join us on Tuesday November 10th for a technical presentation of LANDesk® Management Suite? Learn first hand about the award winning solution that allows you to see, manage, update and protect your enterprise all with a single agent, single console, and single database.

LANDesk® Management Suite lets your IT staff automate systems management tasks. No
management solution is more complete, more integrated or easier to use, whether your
systems are inside or outside the corporate firewall, or at one location or many.

Realizing a rapid time to value is critical to smart business practices and according to
IDC (Quantifying the ROI Benefits of Integrated Systems Management), on average, an organization can recoup its investment cost for LANDesk® Management Suite in just 90.5 days and enjoy an average return on investment of 846% over three years.

From cost cutting saving’s benefits including software license management, power management, and automated patch management, LANDesk Management Suite provides all of these while leveraging your existing investments in database, application and directory service technologies. And it works across heterogeneous IT environments for minimal impact on your network, servers, and personnel.

Don’t be tricked by other solutions who require additional infrastructure, multi consoles, or view systems management is an after thought.

To learn more please visit us at http://www.ldms.com/Products/LANDesk/landesk_management_suite.html

Happy Halloween!

Susie

Tap into the full potential of Virtualization with LANDesk®

Susie — Fri, 11 Sep 2009 17:09:59 GMT

Admit it, deploying new applications can be a hassle. You’re never sure whether or not you’ll “break” your environment, or if you do “break” it, how quickly and effectively you’ll be able to roll it back to a pre-deployment state. You can end up impacting you user productivity—not to mention their happiness with fielding numerous complaints. Worse, you may have to stop and do regression testing to fix problems created by new applications. And you may have to spend time and and additional budgets to create a testing environment.

With LANDesk®Application Virtualization will enable your enterprise to seamlessly run multiple applications—even different versions of the same application—on individual systems without installing anything on or making changes to a client’s registry and file system, without installing agents on the client or a server, and without installing device drivers. You give your users conflict-free access to the applications they need while maintaining secure, clean, stable user desktops and complete control.

Because LANDesk® Application Virtualization runs each application in its own environment you eliminate application conflicts. Two versions of the same application can run on the same PC without conflicts, even where virtual and non-virtual versions exist. There’s no need to redevelop applications or upgrade to a new OS.

With the benefit of saving thousands of dollars most companies spend per desktop per year managing applications plus the saving on the cost of maintaining secure, locked-down desktops.

You reduce or eliminate the time needed for regression testing and analysis of end-user support requirements in order to minimize the downtime caused by DLL and other application conflicts. And you alleviate the costs of the intensive planning and user support needed for new applications.

A quick recap:

True Isolation
Client-Less Architecture and Instant Zero-Footprint Deployment
Security (Runs applications exclusively in user mode with no kernel-mode code or device drivers)
Saves money, time, frustration

Please join the Network America team next week to learn more via a web meeting September 15th @10:00 am EST. Visit our main page for more information and registration.

LANDesk® Application Virtualization integrates with LANDesk® Management Suite or be purchased as a stand alone application.

Looking forward to seeing you next week!

-Susie

Why LANDesk Application Virtualization

Susie — Thu, 05 Mar 2009 19:37:48 GMT

Deploying new applications can be a hassle. You're never sure whether or not you'll "break" your environment, or if you do indeed "break" it, how quickly and effectively will you be able to roll it back to a predeployment state?

With LANDesk Application Virtualization, you have the power to create virtual applications using true isolation capabilities and:

Minimize OS migration risks and hassles - including Vista - with true isolation for testing before you implement.
Save time with easy, client-less, conflict free application deployment and rollbacks
Improve user satisfaction by reducing application conflicts
Reduce infrastructure requirements and costs with no-client or server components to manage.
Improve your enterprise security with the power to transparently run applications in user-mode on locked-down machines.

The most common issue we have run into of late has been with IE7, with using LANDesk Application Virtualization we were able to run both IE6 for legacy applications and IE7 on the same machine.

Join us for our upcoming Network America "LANDesk Lunch & Learn" being held on Thursday March 19th @ 12:30 Eastern to learn more about LANDesk Application Virtualization, see the product and have the opportunity to ask technical questions on best practices. If you would like to register for this virtual LANDesk Lunch & Learn please email me @

For more information on LANDesk or our Lunch & Learn series, visit our web-site www.ldms.com or check your email for the latest Network America Newsletter announcing dates and topics coming to your email soon!

As always we want to hear from you on what would help you the most - please email me with ideas of things that the Network America team can do for you!

Looking forward to hearing from you!

-Susie

Doing more with Less - LANDesk? NO for Valentine's Day!

Susie — Thu, 12 Feb 2009 22:59:06 GMT

We spent quite a bit of time this year working on value propositions for saving IT dollars with automation from LANDesk Software. But more importantly at THIS moment - you can't blame budget cuts for being empty handed on Saturday!

(Yes - Valentine's Day is this coming Saturday)

Last year I provided some helpful links (I thought) for restaurants and jewelry and of course flowers. So this year I polled my fellow gals and we have some awesome suggestions that are not costly and will gain you instant ROI.

Flowers, we aren't really expecting you to drop $75.00 for a dozen roses this year. Run out on Friday to your local florist or grocery store, and pick up a nice bouquet of flowers nothing too expensive and drop by her work/home/school to bring them to her personally on Friday. Gives her bragging rights!

Restaurants can also be expensive, why not a romantic picnic? In your living room! Run by the grocery and pick a nice bottle of wine, cheese, crackers, strawberry's and definitely something Chocolate! Light a couple of candles and you have nice evening with You and your undivided attention.(Turn off your PDA please - and don't rush to your computer for at least a couple of hours-that goes for the TV too!)

With this year falling on Saturday - you could always bring her breakfast in bed...Get up a little early, tend to the kids, bring your sweetie breakfast and let her enjoy a nice relaxing morning!

Let's face it no woman in the world would say no to jewelry, for those of you that can afford to spend some money this year, there are some really beautiful options for under $100.00 at http://www.ice.com/.

And lastly for you guys that ran out of time or money, we are here to help! We prepared some love coupons for you that you can print off and give to your honey! These are as good as gold - especially when she can use her coupon to have you take out the trash! http://www.ldms.com/holiday/thelcb_na.html

Watch for newsletter tomorrow, we are focusing on LANDesk Security Suite and Patching. LANDesk provides a complete HIPS offering, protection for Internet only connections, black listing and more. We will have online demo's and best practices for Security Suite and Patch over the next couple of weeks and you can sign up via our newsletter.

Happy Valentine's Day!

-Susie

LANDesk Training - Expand your skills and get the most from your investment!

Susie — Tue, 13 Jan 2009 18:51:11 GMT

Hi Everyone,

Network America is hosting a LANDesk Administrator training in Florida February 25th 26th & 27th. The focus is hands on training with using v8 SP2. Whether your new to LANDesk or looking to refresh your skills, this class is for you.For more information please visit our training page at http://www.ldms.com/Company/eventsignup_training.html.

This is a three day lab setting with experienced LANDesk Certified Engineers targeting agenda items such as:

- LANDesk Core Server configurations and optimization

- Software License Monitoring

- Provisioning

- Software Distribution

- OS Deployment and more.

Looking forward to seeing you in Florida!

Also always looking for feedback on best ways to help YOU, if you have suggestions we want to hear from you our phone numbers and info forms are listed on the main page.

Thanks!

Susie

A New Year - A new attitude

Susie — Wed, 07 Jan 2009 21:46:32 GMT

Welcome back to work! Hope everyone had a wonderful holiday and more importantly, you were able to come back!

With tight times, cut backs and high-tech IT firms laying off over 20,000 workers in November alone, IT jobs are in survival mode. In other words: You're no longer a techie helping the business; you're a businessperson who uses tech to boost the bottom line.

The most reliable path for self-preservation? Transition your focus from technology to business value and business needs. The more quantifiable results you offer the more indispensable you become. How long and how much did it cost your company for that last Office 2007 deployment? What about patches and security threats, costs for your IT guys to visit each desktop to update? Speaking of desktops and equipment, do you know where your assets are and how they are being used?

Now more than ever you deploy efficient IT.

Let NAI and LANDesk help you solve those problems. From world class system management, security and patch protection, effective asset management, and enterprise service desk solutions. We have the expertise to deliver the right solutions and the ROI that you need now-on time and on budget.

Do you already own LANDesk products? Email me so I can have our LANDesk Services team schedule a customized tune up and training to make sure your gaining as much from your investment as possible.

This is the time for you to get a handle on the projects you own and show your organization that you can expand your efficiencies, reduce your expenditures and maintain the rep your IT organization owns.

Expand your capabilities and change the corporate attitude towards IT!

Sincere regards and hopes for a successful 2009

Susie